Refund policy

🔄 Returns & Refunds Policy

We want you to feel confident ordering from Calm Paw.

Eligible Returns

- Returns are accepted within 30 days of delivery

- Item must be unused and in original condition

Non-Returnable Items

- Handmade items

- Custom orders

- Clearance or final sale items

Refunds

- Approved refunds are issued to the original payment method

- Shipping fees are non-refundable

To start a return, contact us at:
📧 support@calmpaw.co

Orders can be cancelled within 12 hours of purchase.
Once processing begins, cancellations are no longer possible.

Questions? We’re here to help.

📧 support@calmpawshop.com
Response time: 24–48 business hours